Shipping Policy

Digital Delivery of Services

MY SMB HUB exclusively provides digital services, including listing spaces and promotional packages. As such, no physical shipping or delivery of goods is involved. All services are delivered electronically through the MY SMB HUB platform or via email, as specified below:

• Listing Spaces: Listings are published on the MY SMB HUB platform upon approval and activation by our team.

• Promotional Packages: Promotional services are activated on the MY SMB HUB platform as per the agreed-upon timelines and package details.

Delivery Timelines

We strive to adhere to the following timelines for our digital services:

• Listing Approval and Activation: Free listings are reviewed and approved within 3-5 business days.

• Promotional Services: Activation of promotional packages begins within 2-3 business days after payment confirmation, unless a specific start date is agreed upon.

Communication of Delivery

Clients will receive confirmation via email for:

• Listing approval and publication.

• Activation of promotional packages, including details of the service scope and timeline.

Delays in Delivery

While we aim to deliver services promptly, delays may occur due to unforeseen circumstances. In such cases, our team will communicate the revised timeline to the client at the earliest opportunity.

Client Responsibilities

To ensure timely delivery of services, clients are responsible for:

• Providing accurate and complete information for their listings.

• Submitting all required materials for promotional packages (e.g., images, descriptions) in a timely manner.

Delays caused by the client’s failure to meet these responsibilities may impact service delivery timelines.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us:

Email: info@mysmbhub.com

Thank you for choosing MY SMB HUB for your listing and promotional needs. We appreciate your trust in our digital platform.